The executive who is guiding Wells Fargo & Co.’s community banking unit through a reputational recovery is confident in the firm’s ability to right itself.
When Wells Fargo revealed two years ago its fake account scandal, Mary Mack had just been put in charge of the part of the bank enmeshed in the scandal.
Under her leadership, the community banking division been overhauled. That includes the elimination of product sales goals for bankers who sell traditional products.
Source: Mortgage Daily